I am trying to set up a new 500 gb western digital external usb my book essential drive. User manual restoring the wd smartware software and disk image in addition to deleting all of the data on your my book drive, erasing or reformatting the drive also removes the wd smartware software and all of the support files, utilities, online help and user manual files. If you have having trouble with it, i can help you try and mount the drive manually through the terminal. The wd my passport drives role is crucial since the individual will. My book drives are designed to look like a standard black hardback book, with the exception of the. About your wd storage device my book duo user manual 2. Easy to use my book desktop storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away. List of all wd firmware and software available for download. The wd logo is placed in the center of the hard drives front face and includes a black body with a. The wd my book provides a massive storage capacity ranging from 3 tb to 14 tb.
Updated usb drivers to support external usb my book essential. This manual comes under the category external hard drives and has been rated by 1 people with an average of a 8. Wd my book essential not being recognized in windows 10. My book drive, with the wd backup, wd drive utilities, and wd security software usb 3. Password protection the my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. Hi michael,managed to find your article regarding the wd my book tips by luck. If i ssh into the my book world edition network storage and type dmesg i see this in the output. You can follow belowoffered methods to get problems fixed right now. This setup installer will discover wd my book live network attached storage drives on the network and help with setting up your drive.
I went to microcenter and the clerk in the build your own dept showed me a case with a power cable and a new power board that would just plug into my hard drive once i removed my power board and that should do me. My first question is can i go into my book and just delete old backups to make more room on my drive or would i have to erase all contents to free up space. Mac users click here weve been shipping our new my book and my passport drives with wd smartware software for a few months now. Your my book pro device and the wd drive utilities software are compatible with. Essential edition, home edition, office edition, mirror edition, studio edition, premium edition, elite edition, pro edition, av dvr live edition, and the world edition. This update does not work on my book for mac, my passport for mac or my book studio. How to fully disassemble a western digital mybook essential. Once system operational and plugged in, it appears in device manager. It comes with all the software you need to help protect your data, including wd backup and wd security software and is compatible with apple time machine. If it is, rightclick wd hard drive, choose properties and click update driver under driver tab or click on uninstall.
As shown in figure 1, your my book drive kit includes the following. Click the manual update option under firmware update on the my cloud main page. Our datacentric solutions are comprised of the western digital, gtechnology, sandisk and wd brands. To disable the virtual cd if you are not running wd smartware and wish to disable the virtual cd, click here for instructions. My book user manual about your wd drive 3 compatibility can vary, depending on hardware configuration and operating system. Western digital my book opening the case removing the drive. I eventually went on wds website and read the full manual and especially the detailed installation section. Once the firmware software is downloaded, open your wd dashboard on your system. Western digital my book essential edition user manual pages. The usb drive is new and would mount with the default ntfs filesystem but i mostly use fedora linux ext3 makes more sense to me. The wd discovery software is another highlighting feature of this external hard drive. Western digital manufactures the passport line of portable external hard drives. User manual about the wd smartware software 2 wd hard drive support the wd smartware software supports the following direct and networkattached wd external devices. The worlds number one selling external hard drive features both usb 2.
User manual western digital my book essential 78 pages. In talking to a western digital tech he said i needed to update the usb drivers from the ones that came with my dimension 8300. Fix wd external hard drive not workingrecognizedshowing. This page will analyze why wd my passport drive wont mount on mac, and provides 7 possible solutions to this issue. My book for mac external hard drive, with the wd security and wd drive utilities. With the plug and play usb connection all you have to do is plug the drive in and it is ready to use. How to solve my wd hard drive not recognized in windows 10. Windows 2000 and xp users can overcome these file size limitations by. To perform a manual update, first, you have to sign in to the official site of the western digital device. User manual western digital my passport essential 75 pages. Western digital my book opening the case removing the. Western digital mybook drive lock encryption failure and. Retrieve data from wd my book essential 2tb desktop hd.
Plus, you can secure the western digital my book essential 500gb usb external hard drive with militarygrade, 256bit hardwarebased encryption and password protection. Disk drive format your my passport drive is formatted as a single ntfs partition for compatibility with all updated windows operating systems. Fix wd my passport for mac drive not mountingworking on mac. Wd smartware automatic backup software helps protect your important files. This manual comes under the category external hard drives and has been rated by 1 people with an average of a 7. Western digital my book external desktop drive users manual. Update wd external hard drive driver to make it work.
My book is a series of external hard drives produced by western digital. During that time weve been listening to our customers. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. Western digital firmware update wd my cloud setup, app and. I was able to remove the drive from its case and have connected it to my dell xps l702x windows 7 64bit via a thermaltake blacx model st0005u using instructions. If you want to use the drive with a mac computer, see reformatting the drive and troubleshooting. Unfortunately, this wasnt an obvious process and this excellent article by scott cramer didnt apply to the newer version 1 tb drive enclosure i have. I have a 1td wd mybook that i could connect to my gateway and even do. View the manual for the western digital wdbacw0020hbk here, for free. The wd logo is placed in the center of the hard drives front face and includes a black body with a textured lowerhalf and a shiny upperhalf. This manual is available in the following languages. My book essential recertified western digital store. Software and firmware downloads wd support western digital. When wd external hard drive, usb or other brands of storage devices are not working or not responding to any operations in your pc, dont worry.
The wd discovery software can be used to manage all your wd drives, and it is popular among all the wd. I called wds tech service number, but they only told me how to do manual backups using a copy and paste process from my computer on windows vista. Also, when plugged in at boot up, it stopsfreezes computer from completing. Hdd guru forums view topic wd my book essential stopped. This hard drive is part of the my book essential group and has a ton of awesome features. Western digital my book essential 500gb usb external hard. As a result of the feedback, weve developed some improvements to the software. You can easily register your drive using wd smartware software, as described in registering your. When i connect it to my my book world edition network storage it will not mount. Page 62 my book user manual doubleclick the my book icon and then doubleclick the extras folder on the screen that displays. Something told me it was not a problem with the drive itself. The my book duo device has a single front led that shows the various conditions for device power and device activity. How to get back data from western digital my book essential. Click the western digital end user license agreement link and read the agreement.
At bootup the new hardware wizard starts and sees the drive but can not find the necessary software to install it. It also includes a rearfacing power button and various connectors that are illustrated in figure 1. Install it you have to extract it i created a new folder on my hard drive for wd software once you accept the license it will. If you are looking for a large storage drive, then you can go for this drive. The unit will power up and mount to the system, and wd drive manager will appear in the status men. I would need to make the directory so i can mount it. For me, the closure was not receiving any electricity. Western digital my book essential 250gb external hard drive. For information about optional accessories for wd products, visit. Wait for the latest firmware software file to download. Mar 14, 2011 western digital s mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. Oct 15, 2015 can i mount a my book horizontally rather than vertically like a book.
I recently needed to removed the drive from a western digital my book external usbesata drive enclosure. Western digital my book essential 2tb is a wellknown desktop external hard drive which features universal compatibility with usb 2. Hello all, i have a my book essential 2tb usb drive formatted with the ext3 filesystem. Mar 05, 2021 fix wd external hard drive not workingresponding issue. Click disk drives and check if there is a yellow exclamation mark with wd hard drive disk device. Heres something your my passport for mac quick install guide. View the manual for the western digital my passport essential here, for free. Here is the easy answer for this fix you have to download wd quick formatter here is the link because it took me forever to figure out how to do this i went from website to website but here is your solution download this.
Wd smartware can backup your computer on a schedule or ongoing in. Visual backup software and password protection with hardware encryption ensure your data is protected. Then, click the update from file tab at the bottom of the screen. Wds bestselling my book essential usb external hard drive features wd. Put your digital life on the high capacity my book desktop hard drive with ultrafast usb 3. Western digital my book essential 250gb external hard. The dialog that appears depends on the installation option you selected at step 3. I said i didnt care about the warranty, just the data, so he said just to remove the drive and buy a sata cable to reconnect and obtain the data that way. My book directattached drives my book my book essential my book elite my book duo my book for mac reformatted for windows operating systems. The instructions are for windows users and may be different if you. This also involves a western digital my book essential 2 tb. Dec 07, 2006 the western digital my book essential is a great piece of kit. Wd photos mobile apptake a photo or video clip with your mobile device and upload it directly to your drive. Wd my book essential wdbacw0020hbk 2 tb hard drive 3.
This wd device cannot create partitions larger than 32 gb in windows 2000xp. Usb ext3 drive not mounting other network drives wd. You can update the firmware for wd my book from the my book dashboards main page. At the time the problem was solved but this is just to make you acquainted with the situation my hdd stopped all of a sudden. Page 5 my book essential edition user manual software in addition to the drivers and utilities, this wd product is shipped with free trial software which can be installed from the wd installer screen that displays at the end of the hardware installation. Can i mount a my book horizontally rather than vertically like a book. Currently, the wd backup software is only available for windows os users. Western digital offers an expansive portfolio of technologies, storage devices, systems and solutions for businesses and consumers alike. It features wd smartware software that backs up your data automatically and continuously, shows your backup as it happens, and brings back lost files effortlessly.
Wd 2 tb my book not recognized by norton or by file explorer, but shows up in device manager. Western digital 2tb my book essential external hard drive. Broad question i realize but i cant really find a good guide if one at all, anywhere. So here you go, the steps required to disassemble a newstyle western digital my book drive enclosure. Tips for getting started with the wd my book backup drive. Password protection can be enabled on the my book hard drive. Instructions to disassemble a western digital mybook essentials usb external. Usb ext3 drive not mounting other network drives wd community.
For highest performance and reliability, al ways install the latest updates and service pack sp. You will need two screwdrivers for this check the supplies tab for more info. View the manual for the western digital my book essential here, for free. Windswallow 12v ac power supply cord adapter compatible for wd western digital my book essential external hard drive hdd charger 10 ft 4. I have a western digital 2 tb my book live personal cloud external drive that fails to boot after a power failure permanent red led. Mounting my book external drives for pc wd community. Western digital my book user manual pdf download manualslib.
Western digital wdg1u2500 my book essential edition 250 gb usb 2. Wd also said take the barebones drive in and show to a tek to buy the propert sata. Look for your wd product and click the firmware download link available on the screen. That is, cheap plentiful storage with an attractive design.
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